Release Notes¶

Release 10.4.2¶

Released: Jul 27, 2025

Change	Application Section	Description
Enhancement	Scan Results, Batch Scan Results - Individual & Corporate	Increase visibility of PEP & Sanctions risk levels of profiles based on an organisation's current risk settings for categories and subcategories. This extends to linked Individuals and Companies.
Enhancement	Single Scans, Batch Scans - Individual & Corporate	Improve the handling of Arabic name variations in prefixes (e.g., ا,أ,إ), suffixes (e.g., ة,ه) and compound prefix names.
Enhancement	Single Scans, Batch Scans - Individual & Corporate	Improve recall and match rates for screening by Full Names for Latin-based names.
Enhancement	Data Management	Add new filter, Scan Type, to Supporting Documents, for more granular document management.
Enhancement	Single Scans - Individual	Add new field for Script Name or Full Name for stand alone Risk Assessment Check. Previously, only First, Middle and Last Name were supported.
Change	Reports	Add the timestamp of report generation to all report headers.
Fix	Scan Results - Individual & Corporate	Display results even if an associated service is deactivated. Previously, details of results were not accessible if any of the combined ID Verification, Know Your Business, or Risk Assessment Check services were deactivated.
Fix	Organisation Administration	Resolve issues in creating suborganisations.

Release 10.4.1¶

Released: Jun 28, 2025

Change	Application Section	Description
Feature	Single Scans, Batch Scans - Individual & Corporate	Introducing AML Risk Assessment. Answer key questions about your customer including country, product and services offered, and screening outcomes to view the calculated risk score, risk level and actionable recommendations.
Enhancement	General	Support for Chinese (simplified) language within the web user interface.
Enhancement	Organisation administration	Ability to enable the organisation or suborganisation access to ID Check or FaceMatch only. By default, the IDV service allows access to both.
Enhancement	Scan Result reports - Corporate	Add Country column/field in Export as CSV and Corporate Scan History reports.
Enhancement	Reports	KYB only - Enhanced company profile activities are now reflected in the Business and UBO Activity Report to provide a more complete view of all KYB activities and costs.

Release 10.4¶

Released: Jun 1, 2025

Change	Application Section	Description
Feature	Single Scans - Individual & Corporate	Introducing Advanced Media Search. This can be selected during PEP and Sanctions screening for additional AML/CTF specific news related to the person or entity.
Enhancement	Organisation Administration - Settings	Compliance Officers can define the organisation screening preferences to include or exclude Web Search, Advanced Media Search and FATF Jurisdiction Risk for all users.
Enhancement	Organisation Administration - List Access	Access the latest Financial Regulatory, Law Enforcement and Sanctions source lists for all subscribed data sources within the List Access screen. This is available to Compliance Officers and Advanced User roles.
Enhancement	Single Scans - Individual	Add Client ID for IDV only scans to enable recording of an account number or customer reference number for the individual person.
Change	Scan Results, Batch Scan Results - Individual & Corporate	Change label names for FATF Jurisdiction Risk tags to reflect FATF Black and Grey lists more clearly.
Change	Scan Results - Corporate	Remove references to the monitoring status within reports containing KYB only scan activities due to irrelevance.
Fix	Single Scans - Individual	IDV Global FaceMatch has been fixed to refresh and display relevant form fields.

Release 10.3.4¶

Released: Apr 13, 2025

Change	Application Section	Description
Enhancement	Scan Results - Individual & Corporate	A Rescan button has been added to the Scan Results screens for all previously scanned individuals and entities for PEP, Sanctions and Adverse Media, allowing you to trigger a new PEP or Sanctions scan using existing details without manual re-entry. Rescans count towards the organisation scan activity.
Enhancement	Organisation Administration	Compliance Officers can select specific events for email notifications and view a list of all event triggers for the organisation. A new option for single scan events has been added and is disabled by default. There is a daily maximum limit of `100` single scan email notifications per organisation. Notifications can be sent to the multiple email addresses (maximum of `5`) or continue to be sent to the Compliance Officers by default. The custom multiple email address supersedes the Organisation Email functionality.
Enhancement	Single Scans, Batch Scans - Individual & Corporate	Enhance the PEP, Sanctions and Adverse Media search algorithm to handle spaces in corporate and individual names, ensuring that searches with variations in spacing return accurate results to improve true positive matches.
Enhancement	Single Scan, Scan Results - Individual	IDV only - view the verification URL sent to the end-user via the web UI and API. This is useful for integrating IDV into your own workflows and for troubleshooting.
Change	Single Scans - Corporate	KYB only - Changes to the supported countries and jurisdictions.
Fix	Batch Scans - Individual & Corporate	Fix for persistent feedback prompt on completion of Batch scans.
Fix	General	Feedback bar misaligned in Arabic language dashboard.
Fix	General	Some organisations with multiple Compliance Officers where some are inactive may have experienced issues with active Compliance Officers receiving scan email notifications.

Release 10.3.3¶

Released: Feb 16, 2025

Change	Application Section	Description
Feature	Single Scan, Scan Results - Individual & Corporate	Upload and securely store documentation for source of funds (SoF) or source of wealth (SoW) of screened entities. This enables all necessary documents to be kept in a centralised, secure location, enhancing compliance and audit readiness.
Enhancement	Dashboard	Overview of scan usage and remaining credits to provide insight to track progress of the organisation's scan usage. This applies to parent organisation view only.
Enhancement	Single Scan, Scan Results - Individual & Corporate	Retrieve copyright media assets. Where sources and adverse media are copyrighted and the URL is not accessible or cached PDFs are not available, you can request for a copy of the copyrighted material.
Enhancement	Scan Results, Batch Scan Results - Individual & Corporate	Option to download a consolidated report of key details for all matches for a screened entity. This is useful for scans which return multiple profiles, allowing you to record the data more efficiently.
Change	Single Scans, Scan Results - Individual	Added and changed the nationality values to reflect more common usage or spelling. Added: `Curaçaon`; Changed: `Argentinian` for Argentina, `Sint Maarteners` for Sint Maarten, `Jersey people` for Jersey.
Fix	General	Fix download mechanism to enable download of larger volume of entries for Exception Report and Full Report for batch scans.

Release 10.3.2¶

Released: Jan 19, 2025

Change	Application Section	Description
Enhancement	Organisation Administration	Custom watchlist support is now available for all data source subscriptions.
Enhancement	General	Clients subscribed to multiple data sources can now filter scan results in the web UI by data source type.
Enhancement	General	Notification emails for scan usage are triggered when usage hits predefined thresholds (30%, 50%, 70%, and 100%) to help clients track and understand their usage progress.
Enhancement	General	Additional feedback dialog and button added for ease of our clients to submit feedback and sentiment of the workflow and information presented in the service so we can provide meaningful and impactful enhancements for our customers.
Change	Single Scans - Individual	Matching for multiple nationalities changed from `AND` to `OR` logic to ensure better coverage and no potential matches are missed by returning profiles which match any of the entered nationalities.
Change	Scan Results - Individual & Corporate	FATF grey list updated to reflect changes up to October 2024.
Change	Scan Results - Individual	Changed the nationality value from `Emirian` to `Emirati` in scan results and API responses, reflecting more common usage of the latter term.
Fix	Data Management	Fixed an issue where selecting "All PEP & Sanctions scan data where No Matches were found " also removed KYB results and documents.

Release 10.3.1¶

Released: Dec 7, 2025

Change	Application Section	Description
Fix	General	Fix missing PEP & Sanction watchlist coverage notes in scan results and reports for GCC service.

Release 10.3¶

Released: Dec 1, 2024

Change	Application Section	Description
Feature	General	Subscribe to multiple PEP & Sanctions datasets simultaneously. To access multiple datasets, contact your Account Manager for information.
Feature	Single Scans, Batch Scans - Individual	Screen by nationality for PEP, Sanctions and Adverse Media. This allows screening for dual and multiple citizenship (up to 5).
Enhancement	Single Scans, Batch Scans - Individual	Country of residence expanded to support up to 5 countries. Only profiles matching all locations will be returned.
Enhancement	Single Scan, Batch Scan - Individual & Corporate	Granular scope of PEP & Sanctions screening by category (PEP, RCA, SIP, SIE, SOE etc.) during screening. Previously, the scope of screening is set by the Compliance Officer and applied across to the organisation or suborganisation.
Enhancement	Monitoring Result, Scan Results	Detailed profile report enhanced to improve the layout including the last monitored date and monitoring review status.
Enhancement	Batch Scan Results - Individual & Corporate	Simplify the ability to add batch file entries to the Monitoring List.
Fix	General	Change CSV download mechanism to enable download of larger volume of entries such as Monitoring Lists and scan results.

Release 10.2¶

Released: Oct 27, 2024

Change	Application Section	Description
Feature	Organisation Administration, Monitoring Results - Individual & Corporate	Track profile updates that have been assessed in the ongoing monitoring process. Turn on this option within Organisation Administration to see the features in the Monitoring Results.
Enhancement	Organisation Administration	Enhance List Access to enable selection of former PEP and former sanctioned entities for more granular scope of screening. These are not selected by default.
Enhancement	Organisation Administration	Enhance List Access to enable granular selection of current and former SOEs (State Owned Enterprise) for improved categorisation and refined screening scope. These were previously categorised as `SIE`.
Enhancement	Data Management	New option added to extend deletion of all historical scan data including entities in the Monitoring List, `All Single Scan, Batch Scan, whitelist and Monitoring List data`.
Enhancement	General	The MemberCheck proprietary data, `Emerald` updated to include data for the origin or source country of the watchlist.
Fix	User Administration	Fix issue when creating new user accounts in the French language.
Fix	General	Fix for duplicate display of Compliance Officers in Organisation > Users administration screen for some organisations.

Release 10.1.3¶

Released: Sep 29, 2024

Change	Application Section	Description
Change	System	Change database character set to support all Unicode characters (utf8mb4).
Fix	Scan Results - Individual & Corporate	Fixed "Export to CSV reports" to reflect filtered results in UI.
Fix	Scan Results - Individual & Corporate	Fix to not display duplicate Client ID warning prompt when details of the monitored entity is the same.

Release 10.1.2¶

Released: Aug 24, 2024

Change	Application Section	Description
Enhancement	Organisation Administration	Enhance List Access to enable selection of specific jurisdiction countries for sanction screening.
Enhancement	General	All organisations and suborganisations can now be assigned up to 3 compliance officers.
Enhancement	Dashboard	Monitoring activities and the number of monitored entities are now visible in the Dashboard.
Change	Single Scan - Individual & Corporate	Changed the duplicate Client ID warning system to detect any attempt to add an existing Client ID to the monitoring list, regardless of whether the associated details match or differ.
Change	Single Scan, Scan Results, Batch Scan, Batch Scan Results - Individual & Corporate	Modified the ID Number screening process to return results even when profiles lack identifiers, thereby reducing the risk of overlooking potential matches. Previously, only profiles with a matching identifier were returned.
Change	Single Scan - Corporate	KYB - Remove `South Africa` from the list of supported countries due to a change at the KYB provider.
Fix	Monitoring Scan Reports - Individual & Corporate	Amendment to the monitoring status exported in Excel reports to be displayed in a separate cell rather than combined with Client ID
Fix	Single Scan, Batch Scan - Individual & Corporate	LexisNexis data only - Fix issue with inconsistent country naming conventions, ensuring proper identification of all countries during location-based screening processes. Countries affected are `Åland Islands`, `Bonaire`, `Sint Eustatius and Saba`, `Brunei Darussalam`, `Cabo Verde`, `Cocos (Keeling) Islands`, `Congo`, `Czechia`, `Eswatini`, `Hong Kong`, `Macao`, `Myanmar`, `North Macedonia`, `Palestine`, `Pitcairn`, `Saint Helena, Ascension and Tristan da Cunha`, `Saint Barthélemy`, `Saint Martin`, `South Georgia and South Sandwich Islands`, `Syrian Arab Republic`, `Taiwan`, `Türkiye`, `U.S. Virgin Islands`, `Viet Nam`.

Release 10.1.1¶

Released: Jul 28, 2024

Change	Application Section	Description
Enhancement	Organisation Administration	Ability to specify and customise sanction screening to major sanction lists: DFAT, EU, HMT, OFAC and UNSC.
Enhancement	Organisation Administration	Support option to upload CSV custom watchlist in compressed ZIP format to optimise on speed of uploads.
Enhancement	Scan Result Reports - Individual & Corporate	Include the monitoring status (Yes or No) of the individual or corporate entity within reports.
Enhancement	Dashboard	Include Monitoring Rescan activity in Dashboard.
Change	Scan Results - Individual & Corporate	FATF grey list updated to reflect changes up to June 2024.
Change	Password Reset	Simplify the password reset process to remove the need for clients to authenticate themselves in order to initiate the reset. This is in-line with OWASP best practices.

Release 10.1¶

Released: Jun 30, 2024

Change	Application Section	Description
Enhancement	Login	Include service region links for ease of access to the separate regions.
Enhancement	Monitoring	Option to apply the whitelist policy on continuous monitoring and monitoring rescans to ignore profiles marked as `No Match`.
Enhancement	Reports	New Monitoring Group Summary Report to provide an overview of monitoring activities for multiple organisations.
Enhancement	Reports	Monitoring Report updated to include numbers for Monitoring Rescan activities.
Enhancement	Administration - Users	Define access to utilise or screen for Know Your Business (KYB) and Identity Verification (IDV) per user account. By default, this is enabled for users where the service is activated for the organisation.
Change	Monitoring Results	Simplify the web interface and email communications to remove the interim process for entities checked column. There are no changes to the monitoring process.
Change	Dashboard	Include all elements of KYB and IDV activities that incur costs in the dashboard. Previously, numbers for these services represented the screened names. For KYB, the new numbers include elements for documents and enhanced company profiles. For IDV, the new numbers include elements for ID Check and FaceMatch.
Fix	Batch Scan Results - Corporate	Fix missing elements of scan activity (organisation name and person who performed the scan) in the Corporate Batch Scan Full Report.
Fix	Scan Results - Individual & Corporate	Fix caching issue where specifically large batch files screened with whitelist policy applied returned matches flagged as `No Match`.

Release 10.0¶

Released: Jun 2, 2024

Change	Application Section	Description
Feature	General	Support multiple PEP and Sanction datasets. Two additional datasets have been added to the service, `LexisNexis WorldCompliance` and MemberCheck's proprietary dataset, `Emerald`. This rollout enables clients to choose a single dataset of their choice. In our product roadmap, we will enable clients to opt for multiple datasets simultaneously. For more information on the datasets and the impact on your subscription, contact your Account Manager to discuss.
Change	Login	Change in system messages returned for unsuccessful login to include checking of region.
Change	Login	Display the region name of the service to help users identify the correct service for their user accounts.
Fix	Single Scan - Corporate	Know Your Business (KYB) - Change to company search to include all entered words. Previously company suffixes were ignored.
Fix	Scan Results - Individual & Corporate	Fix issue to the monitor toggle to reflect the correct status of the monitored entity.

Release 9.6¶

Released: May 19, 2024

Change	Application Section	Description
Enhancement	Single Scan - Individual, Administration - Organisation	Allowance of date of birth variations with an adjustable tolerance of [x] years either side of an individual's date of birth or year or birth. Supports a maximum tolerance of 9 years.
Enhancement	Result Summary Report (CSV)	CSV report enhanced to include additional information of profiles with the new columns `Subcategories`, `Nationality` and `Sources & Adverse Media`
Change	Scan Results, Batch Scan Results - Individual	Match rate calculation for Close Match screening by Full Name now returns a more accurate match rate taking into account all words in the name.
Fix	Dashboard	Number for Web Search service corrected to include Corporate web search scans.
Fix	Reports	IDV only - The Organisation Activity Report and Organisation Group Activity Report updated to include a new category for `Global FaceMatch` scans.

Release 9.5.1¶

Released: Apr 28, 2024

Change	Application Section	Description
Enhancement	ID Verification	ID Verification FaceMatch option expanded to support over 200 countries.
Enhancement	Reports	More details of IDV and KYB related activities added to the Group Activity Report.
Enhancement	Monitoring	The continuous monitoring process has been updated to detect and match on `gender`.
Change	Single Scan, Administration Organisation	Include `Kosovo` in country list to support some exceptional screening needs for this jurisdiction.

Release 9.5¶

Released: Mar 17, 2024

Change	Application Section	Description
Feature	Dashboard	Provide visibility into the scan usage for the organisation, with an overview of the breakdown of the major services used.
Feature	Organisation Administration	Compliance Officers can now set standardised `High`, `Medium`, `Low` risk level recommendations for all profile categories and subcategories under the new tab Risk Settings tab. These pre-configured risk levels are displayed during the due diligence workflows to guide - but not enforce - assessments organisation-wide.

Release 9.4.3¶

Released: Mar 10, 2024

Change	Application Section	Description
Enhancement	Scan Results - Individual & Corporate	Official Lists within the entity profile now include the Status of the sanction lists in the web interface, which can contain both current and former states. The API updated to include the former state (`false`).
Enhancement	Single Scan - Corporate	Our business check service for KYB now supports the jurisdiction of Malta.
Change	Scan Results - Individual & Corporate	Include Google web search results in PEP & Sanction result report to provide supplementary adverse media information.
Change	Single Scan, Batch Scan, Scan Results - Individual & Corporate	UI label change from Match Type to Name Match Type to clarify the scope of close match screening to the name.
Fix	Administration - Organisation	Fixed time zone mapping on selection of Country in the drop-down list for Organisation profile details.
Fix	Batch file validation	Fixed an error with incorrect line terminators (must be CRLF (ASCII `\r\n`) instead of LF (ASCII `\n`)), preventing any lines from being recognised during the batch file import process.

Release 9.4.2¶

Released: Feb 17, 2024

Change	Application Section	Description
Enhancement	Batch Scan - Individual & Corporate	Duplicate entries and Client IDs in batch files are detected and displayed in the batch file preview before scanning. If the batch validation setting is turned off, duplicate entries are ignored and excluded from scanning.
Enhancement	Organisation administration	Compliance Officers are able to delete user accounts and organisation accounts which are unused or have no historical scan activities.
Change	General	The fuzzy name matching process is now separated from Elasticsearch to provide greater control and improve performance of `Close` match scans for batches and ongoing monitoring.
Change	Single Scan Results, Batch Scan Results - Individual & Corporate	`Tax haven` and `Sanctioned` jurisdiction indicators have been expanded to cover other aspects of the profile. These now cover the person's primary location and nationality, and for corporates, the primary and registered locations.
Change	Single Scan Results, Batch Scan Results - Individual & Corporate, Administration Organisation	Update country list names to reflect latest standard ISO 3166-2. Note: The common names North Korea (`KP`) and South Korea (`KR`) have been retained. Removed: Abkhazia, South Ossetia, Tibet, Turkish Republic of Northern Cyprus, Kosovo, Netherlands Antilles, Serbia and Montenegro, Macedonia. Added: Åland Islands (`AX`), Bonaire, Sint Eustatius and Saba (`BQ`), French Southern Territories (`TF`), North Macedonia (`MK`), United States Minor Outlying Islands (`UM`)
Fix	Single Scan Results, Batch Scan Results - Individual & Corporate	Improved handling of malformed URLs in Adverse Media source links.
Fix	Single Scan - Individual & Corporate	Fix for Country drop down lists which were not loading in some instances.

Release 9.4.1¶

Released: Dec 23, 2023

Change	Application Section	Description
Change	Single Scan Results, Batch Scan Results - Individual & Corporate	Scope of tax haven countries limited to top 10 most notorious based on the Corporate Tax Haven Index (CTHI).
Change	Single Scan Results, Batch Scan Results - Individual	Documentation for tax haven indicator for individuals have been corrected to refer to the "primary country of residence" instead of "country of nationality".
Fix	Monitoring Results - Corporate	Preview and download of reports for Corporate monitoring results have been fixed to enable reports to be generated and downloaded.

Release 9.4¶

Released: Dec 10, 2023

Change	Application Section	Description
Feature	Single Scan - Corporate	Business check service for Know Your Business (KYB) and Ultimate Beneficial Owner (UBO) verifications. Search for a company and select from available registry documents for KYB verification. Optionally, request for the company enhanced profile containing detailed company information, associated directors, shareholders and ultimate beneficial owners. These may incur additional charges, and you are only charged for the specific information requested.
Feature	Reports	New report for KYB and UBO activities with a list of requested documents or UBO requests, and the associated costs and status of document delivery.
Feature	Single Scan Results, Batch Scan Results - Individual & Corporate	Display new indicators where an individual's country of nationality or a business's primary location has operations in countries considered as tax haven or sanctioned, based on WorldData.info data compiled from various sources including FATF, IMF, EU and Oxfam.
Enhancement	Menu bar	New Video link in the top right menu. Links to a library of "how-to" videos with more in-depth details of various features of the application.
Feature - Experimental	Single Scan Results, Batch Scan Results - Individual & Corporate	Integration with OpenAI ChatGPT for analysis of individual and corporate profiles. This is currently available to a limited number of clients and will be made available to a wider scope of users in due time.
Change	General	Improve cache management in the database.

Release 9.3.5¶

Released: Oct 1, 2023

Change	Application Section	Description
Feature	Single Scan, Batch Scan - Corporate	Supports wildcard (``) search for partial names e.g. `Bank of Ame` can return results of `Bank of America`, `Bank of America Corporation`, `Bank of America Investment Services` etc.
Feature	Single Scan, Batch Scan - Corporate, Organisation administration	Expand list of default company stopwords and the ability for organisations to manage their own stopwords. Compliance Officers can manage this in Organisation Settings.
Enhancement	Organisation administration	Expand custom watchlist to enable the Compliance Officer of a suborganisation to upload and manage their own Custom Watchlists. This was previously limited to the root parent organisation to manage for all suborganisations.
Enhancement	Scan Results - Individual	Remove case-sensitivity when searching for Latin-based text in Full Name search field in Scan Results - Individual Search.
Enhancement	General	Support for Arabic language within the web user interface.
Fix	Single Scan, Batch Scan - Corporate	Web interface updated to reflect the minimum company name length supported in API of `1` character.
Fix	Organisation administration	Applies to Oman service only. Fix for custom watchlist administration where the list was not able to be removed for the organisation.

Release 9.3.4¶

Released: August 6, 2023

Change	Application Section	Description
Feature	Single Scan - Corporate, Batch Scan - Corporate	Inclusion of text-to-number translations for company profiles to expand the variation of company name screening when using `Close` match. For example, a company name on the watchlist "Company 55 Limited" can be found using `Close` match type with "Company Fifty Five Limited" or "Company Fifty-Five Limited".
Enhancement	Data Management	Added new option for more granular data deletion of single scan results for Individuals and Corporates. This option is available to Compliance Officers only.
Change	User Management	Added validation during user administration management to prevent orphaned user accounts when not linked to any organisation. All users must be assigned to at least 1 organisation. This feature is available to Compliance Officers only.
Fix	Data Management	Running data management process to remove large number of scan results and whitelist data sometimes returned timeout errors. Fix to improve efficiency of process.

Release 9.3.3¶

Released: June 25, 2023

Change	Application Section	Description
Feature	Single Scan, Batch Scan - Individual & Corporate	Introducing Jurisdiction Risk ratings. Opt-in to include this information during single scans or batch scans to view the technical compliance and effectiveness ratings for relevant countries based on FATF recommendations.
Enhancement	Single Scan - Individual, Batch Scan - Individual	New field ID Number to enable screening with an identifier (e.g. Passport Number, National ID, VAT/Tax Number).
Enhancement	Single Scan - Corporate, Batch Scan - Corporate	Replaced the Address field for corporate scans with Country of Operation (Address) drop down list to enable screening for country of operation or registration using a standard input. For batch files and API requests, the full address of the corporate entity is still accepted but only the country name or country code (ISO 3166-1 2-letter code) will be used for screening.
Enhancement	Group Activity Report	Added a search field to quickly find an organisation to generate a report. This is useful for multi-level organisations or for resellers managing multiple organisations where the list can be long.
Fix	Scan Results - Corporate, Batch Scan Results - Corporate	Filtering by `SIE` subcategories sometimes returned no match found for existing profiles. This now correctly displays the filtered profiles.
Fix	Scan Results, Batch Scan Results	Improve handling of malformatted URLs in Sources and Adverse Media for PEP and Sanctioned profiles for individuals and companies. Malformatted URLs may not be able to be fixed for existing links, however, these can be reviewed on a case by case basis.

Release 9.3.2¶

Released: May 28, 2023

Change	Application Section	Description
Enhancement	Single Scan - Corporate, Batch Scan - Corporate	Improved corporate screening by incorporating fuzzy matching for better searchability of name spelling variations.
Enhancement	Batch Scan - Individual & Corporate	Batch scan workflow includes a preview of the formatting of the batch file before scanning. This applies to the web UI only.
Enhancement	Scan Results Reports	New screenings for PEP and sanctions will now show watchlist categories in reports for better auditing.
Enhancement	ID Verification	Display completion timestamps for Quick ID and FaceMatch verifications in the web UI, reports, and API for reference.
Enhancement	Reports	Reports now feature a modern design consistent with the web interface, incorporating additional PEP, Sanction, and Adverse Media information from version 9.3.1.
Change	Compromised Information report	Separated the Compromised Information report from the PEP, Sanction, and Adverse Media scan result report for improved clarity.

Release 9.3.1¶

Released: May 7, 2023

Change	Application Section	Description
Enhancement	Watchlist data	PEP, sanction and adverse media profiles expanded with additional details for PEP roles, publication information of adverse media sources, official lists and location types support for multiple images of the individual or corporate entity, where available.
Enhancement	Single Scan - Corporate, Batch Scan - Corporate	Include close match rate threshold to enable adjustment of the closeness of screening of names, ranging from `100`% (almost exact names) to `1`% (somewhat similar sounding names).
Enhancement	Single Scan - Corporate, Batch Scan - Corporate	Improve search by business registration/reference number to return more targetted results and reduce false matches.
Enhancement	Single Scan - Individual, Batch Scan - Individual	Adjustment to the fuzzy matching algorithm to improve relevance and reduce false matches for name screening.
Change	Monitoring List	A limit of `10,000` rows applied to the web interface text area for bulk removal of Monitoring List entities. This does not apply to the API requests, which is dependent on existing API rate limits in the service.
Change	Reports	Reports generated in the Demo environments have been restricted to PDF format and highlights the use for trial purposes only.
Fix	Organisation Activity Report	Fix scan count for PEP & Sanctions service. IDV scan counts were previously combined within Individual Scans section of the report.

Release 9.3¶

Released: February 26, 2023

Change	Application Section	Description
Enhancement	Watchlist data	The database for PEP, sanctions and adverse media profiles have been expanded to contain more detailed information. The API has been updated to include the additional information. Please refer to the API Change Log in this Help Guide, or the relevant API documentation for details. The web user interface will be further enhanced in the coming months to reflect the new information and structure.
Enhancement	Single Scan, Batch Scan, Scan Results, Batch Scan Results, Organisation List Access	Inclusion of a new category for "Profile of Interest" (`POI`). This category will be enabled by default in the organisation List Access tab.
Enhancement	Single Scan, Batch Scan, Scan Results, Batch Scan Results, Organisation List Access	Inclusion of a new subcategory, "Reputational Risk", under Special Interest Person (`SIP`) and Special Interest Entity (`SIE`). This subcategory will be enabled if you have selected `SIP` or `SIE` in the organisation List Access tab.
Enhancement	Scan Results - Individual, Batch Scan Results - Individual	Profiles where multiple dates for the same event e.g. date of birth, deceased dates etc. are displayed in the Important Dates section.
Enhancement	Scan Results, Batch Scan Results	Sources and adverse media categories have changed and includes `Profile of Interest` and `Reputational Risk Exposure`. `ID/V` is now `Identity`.
Enhancement	Scan Results, Batch Scan Results	A new section, Identifiers, lists a variety of ID numbers and unique IDs recorded for the individual or corporate entity. These IDs were previously within the general notes in Further Information. These identifiers include business registration numbers, OFAC unique IDs, VAT/Tax numbers, BIC numbers, IMO numbers etc.
Enhancement	Single Scan - Corporate	Change in the Corporate scanning to take advantage of the new identifiers. Entering a Registration Number during corporate screening will exclude all profiles which do not have an identifier, or if the identifier does not match from being returned as a potential match. This will produce more targetted results and reduce false matches.
Enhancement	General	Service and product updates will be visible in the new Notifications section in the top menu. This central area enables web users to view and manage messages relating to the service.
Change	Scan Results, Batch Scan Results	The Enter Date for a profile has been replaced by Last Reviewed which provides the date the profile record was last reviewed or updated.
Fix	Monitoring List	Bulk removal of monitoring items from monitoring list fixed. This was previously displaying an error when more than 25 items were in the request.

Release 9.2.1¶

Released: February 12, 2023

Change	Application Section	Description
Feature	Compromised Data check	Enter an individual's email address during PEP, sanction and adverse media screening to check if the member's data has been compromised in known data breaches.
Enhancement	API	IDV - API expanded to enable document verification (ID Check), or biometric facial matching (FaceMatch), or both. Previously FaceMatch could only be performed together with an ID Check.
Enhancement	API	IDV - API expanded to enable email of the verification request to individuals. Previously, individuals could only receive SMS of the verification link.
Change	IDV	If the process to run the FaceMatch verification on behalf of the individual on the web application was interrupted, the FaceMatch status was previously flagged as `Pending`. This is now changed to `Incomplete` to more accurately reflect the status.
Change	Scan Result reports, API	For scans with IDV only screening, null references to the irrelevant PEP and Sanction labels have been removed to clean up the reports and response body in the API.
Fix	Monitoring Results	Viewing of historical profiles which have been removed from the watchlist database in some circumstances were returning an error. Correct display of the profile details of the removed entities.
Fix	Monitoring Results	Profiles which were marked as 'removed matches' only in ongoing monitoring were not displaying the details of the profile. These were previously displaying "individual not found" in profile details.

Release 9.2¶

Released: December 10, 2022

Change	Application Section	Description
Enhancement	Single Scan	IDV - Expanded to enable document verification (ID Check), or biometric facial matching (FaceMatch), or both. Previously FaceMatch could only be performed together with an ID Check^*. See note below.*
Enhancement	Single Scan	IDV - Added capability to email customer identity verification to individuals, as well as running the document verification on the individual's behalf. Previously, individuals could only receive SMS of the verification link^*. See note below.*
Enhancement	Scan Results	IDV - Images of biometric facial matching and documents included in the scan results for review and verification.
Enhancement	Single Scan, Batch Scan, Organisation Administration	New option to enable inclusion of specific jurisdictions or countries for PEP screening. Previously, there was only the option to exclude specific jurisdictions for PEPs. This is configurable within the organisation administration settings.
Enhancement	Administration	Automated deactivation of Organisation and associated user accounts upon expiry or termination of subscription. The Compliance Officer of an organisation will receive an email to notify of deactivation.
Enhancement	API	Inclusion of a liveness check for the API service which will enable clients to easily check the liveness and status of the API service. Please refer to the API Reference documentation for details at https://api.membercheck.com/docs/index.html?#membercheck-api-health-check.
Change	Single Scan - Individuals	Changes to the screening workflow to improve and simplify the selection of services before commencing screening, in anticipation of new services to be introduced in the near future.
Change	Single Scan, Batch Scan	Close Match - Addition of phonetic matching algorithms to improve the relevance and fuzzy matching of names for Individual entities.
Change	General	Various improvements and optimisation within the application to improve responsiveness.

^** Note: This is currently only available via the Web UI. API functionality will be made available soon.

Release 9.1.2¶

Released: October 1, 2022

Change	Application Section	Description
Enhancement	General	Support for French language within the web user interface.
Enhancement	Organisation Administration	Additional options for frequency of Ongoing Monitoring, `Daily`, `Weekly`, `Fortnightly`, `Monthly`, `Quarterly` and `Semi Annually` (see Note below).
Change	User Administration	Increase number of organisations able to be assigned to a user account.
Change	General	Various label changes to the UI to improve comprehension of features.
Fix	Monitoring Results	Monitoring Rescan activities can now be viewed within `Monitoring with updates` if there are updates resulting from the annual rescan.
Fix	Batch Scan	Improve error handling of CSV batch files that contained headers only without any individual or corporate screening contents.
Fix	Scan Results	Fix to display flags for some nationalities which were not appearing in the profile of the matched results.

Changing the ongoing monitoring frequency

Note: Contact your Account Manager or support@membercheck.com if you would like more information on changing the frequency of the ongoing monitoring service for your organisation account.

Release 9.1.1¶

Released: July 23, 2022

Change	Application Section	Description
Enhancement	Scan Results	Expand downloadable `Results Summary Report` to include unique client reference, Client ID.
Change	Scan Results	Updated message prompt when downloading `Results Summary Report` to clarify the use of the email address in lower case as the password for secured ZIP file.
Change	Single Scan, Batch Scan	Scanning by First Name and Last Name by `Close Match` previously returned results where First and Last Names were interchanged to return potential matches where the order of the names were uncertain or may vary. This has been changed to only display results in the specific order as entered. Where the order of names for First and Last Name is uncertain, enter the name into Full Name field instead for an expanded search for greater potential matches.
Change	Single Scan, Scan Results	Close match scanning of names which exactly match the names entered for Individuals are now displayed at the top of the list of results for improved visibility of returned results.
Change	New User Account	New User accounts created on login will be prompted to specify a security question and answer, which are used for verification during password reset. This is currently optional but is highly recommended that users complete this process.

Release 9.1¶

Released: May 15, 2022

Change	Application Section	Description
Enhancement	Due Diligence Decisions	All due diligence decisions including Decision, Risk level and Comments are displayed in all reports containing due diligence decisions. Previously all Comments and only the latest Decision and Risk levels were retained and displayed
Enhancement	Scan Results	Ability to directly report issues or questions relating to profile details of Individuals or Corporates to MemberCheck Support team to improve quality of data in the watchlists. Predefined reports include profile data incompleteness or inaccuracies, request for more detailed information of a profile, or reasons for profile being listed in the watchlists
Enhancement	General	Resellers of MemberCheck are able to advise if they would like to display their logo in the main menu of the application. Only horizontal/landscape logo designs are supported at the moment
Fix	Individual - Single Scan, Batch Scan	Fix for `Close` match screening of mononymous names. This was previously unable to return results. `Exact` matching for mononymous names is unaffected
Fix	Individual - Single Scan, Batch Scan	Changes to Full Name search to reduce false matches and improve relevance. All names entered in Full Name will search for occurrences of all the names entered. Note: Screening by Full Name with `Exact` or `Exact (incl. Mid Name)` match will return the same results as full name does not differentiate the Middle Name
Fix	Monitoring List	Enable CSV download of large volumes of entries within the Monitoring List. The Download CSV button was previously erroring for downloads of over 1 million entries

Release 9.0¶

Released: December 11, 2021

Change	Description
Enhancement	Support partial search on First Name of an individual. Where only initials are available, use an asterisk (``) after the initial e.g. `K`. For partial or incomplete first names, use an asterisk after the name prefix e.g. `Ken*`
Enhancement	Expand Results Summary Report to include the latest due diligence decisions. This report in CSV format is available for both single and batch scans for Individuals and Corporates
Enhancement	IDV - Detect and warn of duplicate requests for ID verification of the same name within 24 hours
Enhancement	Organisation Administration - Support for `Reseller` organisations. Compliance Officer of a reseller organisation can manage and track the Subscription Start Dates and Termination Dates of their clients (suborgs)
Enhancement	System notifications - Important account information such as subscription renewal reminders are automatically sent out to the Compliance Officer of the root parent organisation on behalf of the Account Manager
Enhancement	Various enhancements and optimisation in the backend databases to improve scan response time and retrieval of scan results
Change	The default HTTP 404 error page has been given a facelift with helpful links to help the user navigate back to the site and help guide
Fix	Organisation User management - Remove irrelevant message displayed within User administration list where no users are assigned

Release 8.4¶

Released: September 25, 2021

Change	Description
Feature	Extend PEP & Sanction screening to support Custom Watchlists. Create one or more custom watchlists by uploading CSV files of Individual and Corporate profiles via List Access.
Enhancement	Activity Reports include separate Web Search (adverse media) scan activities to provide more information for reporting.
Enhancement	New status `Pending` for user accounts which have not yet completed the account set up to differentiate from the default status of `Active` users.
Enhancement	Within user's Profile screen, change button label for API Access Key from `Reset` to `Generate` for clarity of function. Inclusion of a `Copy` button to enable ease of copying of the API Access Key.
Enhancement	Unsaved settings detected in Administration and Profile screens will prompt to confirm to discard changes to minimise loss of configuration changes.
Change	Email notifications of scan activity and system reminders will be sent from `donotreply@membercheck.com` instead of `admin@membercheck.com`.
Fix	Ongoing monitoring change highlights extended to include changes detected in the addition or removal of cached URLs in Date of Capture of the adverse media.
Fix	Fixed possible minor variation where a large number of scan results are returned for `Close match` type scans performed with `Full Name` search.

Release 8.3.1¶

Released: September 4, 2021

Change	Description
Enhancement	Ability to download a report immediately for Single Scans which do not return matches. Additional message displayed in results panel where no results are found for combined screening of PEP & Sanction and web search.
Fix	Various fixes and changes to the backend for Log reports.

Release 8.3¶

Released: August 29, 2021

Change	Description
Enhancement	Support secure exporting of additional report containing summary of profiles returned for Single and Batch Scans. The CSV report is compressed and downloadable in a password protected ZIP file. Password is the email address of the user who generated the report. Report is available for download as Results Summary Report.
Enhancement	Reports section has been updated to simplify the selection of reports and includes descriptions to improve usability.
Enhancement	Improve the relevance of web search results returned for Google searches.
Change	Email address validation expanded to support additional top level domains.
Change	Email notifications of scans results sent from the Modern UI has changed in the display order. Links to the Modern UI is displayed before Classic UI.
Fix	`Full Report` and `Exception Report` of batch results have been cleaned up to display the number of profiles in the major categories of PEP, RCA, SIP, SIE.
Fix	Various fixes to the validation of XML batch files.

Release 8.2¶

Released: August 15, 2021

Change	Description
Feature	Option to extend PEP and Sanction screening to include a web search on Google for adverse media for Single Scans. Option is available within Scan Settings panel. API - API clients can enable this setting with the new optional property `includeWebSearch`.
Enhancement	IDV - New verification source for `Singapore`.
Enhancement	Added option to quickly generate a suggested new Client ID (previously Member Number and Entity Number) during Single Scans. This is available within the UI only.
Enhancement	Inclusion of a document containing source lists used for PEP & Sanction screening within the organisation List Access. The same document is also available in this help guide *Resources* section.
Change	Relabel fields Member Number and Entity Number in Individual and Corporate Scans to Client ID to reflect the purpose of the field more accurately. API - a new separate property `clientId` is available and recommended for use over the existing properties `memberNumber` and `entityNumber` which will be deprecated in the future. These however will continue to be available until further notice.
Change	Protect users from over clicking buttons and performing duplicate tasks by displaying a progress icon within the pressed button.
Change	Protect users from processing duplicate batch scans. If the same batch file name is identified as being scanned within the last 12 months, a prompt is displayed for the user to proceed or cancel. API - API clients are able to set if duplicate batch file names are allowed to be processed with the new optional property `allowDuplicateFileName`.
Change	We have received positive and encouraging feedback on the application and are happy to remove the "PREVIEW" status from the modern interface.
Fix	Error in handling new user account setup after expiry of the registration link.

Release 8.1.1¶

Released: July 18, 2021

Change	Description
Enhancement	Support monitoring notifications of detected changes via API callback URL defined by the Compliance Officer.
Enhancement	Distinguish monitoring rescan activities in Monitoring Results.
Change	Change "monitoring with updates" filter to only display and notify activities with new, updated or removed results. Changes in `Monitoring with updates` filter in Monitoring Results and trigger for ongoing monitoring notifications.
Change	Update of icons to reflect the updated modern user interface including browser favicons, due diligence icons in Reports, and light and dark themes.
Fix	Error in allowing multiple COs to be assigned to suborganisations causing multiple suborganisations to be displayed in Organisation list. Fix to enforce single CO per suborganisation.
Fix	Error in sending Monitoring Rescan Emails if no Corporate entity exists in Monitoring List.

Release 8.1¶

Released: June 27, 2021

Change	Description
Feature	Identity Verification includes biometric face matching, an optional feature in Single Scan.
Feature	Actively monitored entities will be rescanned on first day of renewed subscription.
Feature	Ability to bulk remove multiple entities in Monitoring List.
Enhancement	Display watchlist categories for new scans for scope of PEP & Sanction scan by expanding the scan settings in Single Scan.
Enhancement	Organisation subscription and renewal dates displayed in Organisation details.
Enhancement	API - First release of the new version of API v2 to integrate with modern UI. API Reference and Developer Centre can be accessed via the Support menu item.

Release 8.0.1¶

Released: June 6, 2021

Change	Description
Feature	Screen for both PEP & Sanction and ID Verification with a single click within Single Scan.
Feature	Option to select specific nation of `Australia` and `New Zealand` for targetted sanction scans within List Access.
Feature	ID Verification now includes `China` as an additional source. Supported countries: Australia, New Zealand, Austria, Brazil, Canada, China, Denmark, Finland, France, Germany, India, Italy, Mexico, Netherlands, Norway, South Africa, Sweden, Switzerland, United Kingdom and United States.
Enhancement	Option to preview Reports before downloading as PDF, Word or Excel format.
Change	Hide columns in Scan Results where no data is available for the page view.
Fix	User login times to reflect organisation timezone.
Fix	Enable creation of suborganisations for client accounts where monitoring is not enabled.
Fix	Fix display of original script text in PDF reports. Previously displaying "box" symbols.

Release 8.0¶

Released: May 9, 2021

Change	Description
Feature	Improved and modernised user interface.
Feature	Supports screening by Full Name for PEP & Sanction.
Enhancement	IDV - Countries for ID Verification now extends beyond Australia and New Zealand to include Austria, Brazil, Canada, Denmark, Finland, France, Germany, India, Italy, Mexico, Netherlands, Norway, South Africa, Sweden, Switzerland, United Kingdom and United States.

Release Notes for MemberCheck Classic

To view the list of changes in the MemberCheck Classic interface, you can refer to the Release Notes available at https://help2.membercheck.com.