Skip to content

Set Up Users

Permissions

Compliance OfficerAdvanced UserStandard UserData Entry OperatorBilling OfficerAuditor
editclearclearclearclearclear

Each organisation and suborganisation can have unlimited number of users for all roles (except Compliance Officers), and up to 3 Compliance Officers.

RoleMaximum number of users
(per organisation or suborganisation)
Compliance Officer3
Advanced UserUnlimited
Standard UserUnlimited
Billing OfficerUnlimited
Data Entry OperatorUnlimited
AuditorUnlimited

The user roles and their access permissions are described in Overview > User Roles.

Create New User and assign to Suborganisation

Each user account is associated with a single user role and requires a unique username and unique email address. If a user requires access as multiple roles in the system, separate user accounts must be created with different usernames and email addresses.

If a new user account is required, create the suborganisation first before creating the new user account.

In the example, we create the new user account and then assign the user to the relevant organisation or suborganisation.

You can select multiple organisations or suborganisations to assign to the user as appropriate.